FITRI, IRMA KUSUMA (2021) PENGARUH KOMITMEN ORGANISASI DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) SEBAGAI VARIABEL INTERVENING. Bachelor thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

The purpose of this research was to analyze and explain the effect of organizational commitment and job satisfaction on employee performance with organizational citizenship behavior (OCB) at Hotel Bahari Tegal. This study is a quantitative study using a questionnaire of 106 respondents to permanent employees of Hotel Bahari Tegal. The sampling technique used was the saturated sampling method or the census. Data analysis used multiple linear regression and coefficient of determination test. The results of the study show that Organizational Commitment has a positive effect on Employee Performance, Organizational Commitment has a positive effect on Organizational Citizenship Behavior (OCB), Organizational Citizenship Behavior (OCB) has a negative effect on Employee Performance, Job Satisfaction has a negative effect on Employee Performance, Job Satisfaction has a positive effect on Organizational Citizenship Behavior (OCB), organizational citizenship behavior (OCB) is able to mediate organizational commitment to employee performance, organizational citizenship behavior (OCB) is able to mediate job satisfaction to employee performance.

Dosen Pembimbing: ENDRATNO, HERMIN | unspecified
Item Type: Thesis (Bachelor)
Uncontrolled Keywords: organizational commitment, job satisfaction, employee performance, organizational citizenship behavior (OCB)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: wulan
Date Deposited: 17 May 2022 03:10
Last Modified: 25 Jul 2024 01:41
URI: http://repository.ump.ac.id/id/eprint/11595

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