Muhammadiyah University Purwokerto (UMP) operates an academic
service system called SIA UMP, which is used by 15,320 students in the odd
semester of the 2022/2023 academic year. This information system has never been
measured on the level of user experience or User Experience (UX), so the UMP
academic community does not yet know whether SIA UMP has a good user
experience or still has room for improvement. UX has a very important role in
product development because UX quality can be an indicator of the success of a
system. To evaluate the level of user experience at SIA UMP, research was
conducted to measure the level of user experience using the User Experience
Questionnaire (UEQ) method. UEQ measures the level of user experience by
dividing variables into 6 aspects, namely attractiveness, perspicuity,
dependability, novelty, stimulation and efficiency. The UEQ method consists of 26
questions divided into 7 scales, and the questionnaire was distributed to 100 UMP
students. The research process using the UEQ method is supported by a user
experience level measuring application built with the Typescript programming
language, and using a MySQL database. The research results show positive
evaluations on the variables of attractiveness (mean 1.23), clarity (mean 1.55),
efficiency (mean 1.59), reliability (mean 1.52), stimulation (mean 0.98), and
getting neutral evaluation value on the novelty variable (mean 0.28). Based on the
UEQ benchmark perspective, the variables attractiveness (mean 1.23) and clarity
(mean 1.55) have values above average, while the variables efficiency (mean
1.59) and reliability (mean 1.52) get good ratings. . The variables stimulation
(mean 0.98) and novelty (mean 0.28) get values below the average.