SANI, TERA AGHNY (2022) PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, KUALITAS LAYANAN DAN KEPERCAYAAN TERHADAP KEPUASAN PENGGUNA SISTEM INFORMASI AKUNTANSI (Studi Atas Penggunaan oleh Nasabah M-Banking BCA di Barlingmascakeb). S1 thesis, Universitas Muhammadiyah Purwokerto.

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Abstract

This study aims to determine the effect of system quality, information,
service and trust on user satisfaction with accounting information systems. The
sampling of the technique used the accidental sampling method with a total
sample of 99 respondents who were BCA mobile banking users in Banyumas,
Purbalingga, Cilacap district, Banjarnegara, Kebumen (Barlingmascakeb). The
research analysis using Structural Equation Modeling (SEM) approach Partial
Least Square (PLS). The results of the study show that the influence of trust
affects user satisfaction of information systems. The influence of system quality,
information quality, and service quality does not affect information system user
satisfaction

Dosen Pembimbing: unspecified | unspecified
Item Type: Thesis (S1)
Uncontrolled Keywords: system quality, information quality, service quality, trust, user satisfaction
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Fakultas Ekonomi dan Bisnis > Akuntansi S1
Depositing User: Amri Hariri
Date Deposited: 22 Mar 2022 00:39
Last Modified: 09 Jan 2025 01:43
URI: http://repository.ump.ac.id/id/eprint/11117

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