PUTRA, REYDA AZIZY MIQDA (2024) PENGARUH ATRIBUT PRODUK, MENCARI VARIASI, DAN KETIDAKPUASAN KONSUMEN TERHADAP PERILAKU PERPINDAHAN MEREK (BRAND SWITCHING) SHAMPO PANTENE (Studi Pada Masyarakat Kec Banjarnegara dan Masyarakat Kec Bawang). S1 thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

The purpose of this study was to examine the influence of Product Attributes, Seeking Variety, and Consumer Dissatisfaction on Brand Switching Behavior of Pantene Shampoo. This research is a quantitative study. The population of this study was Purposive Sampling with the criteria of respondents from Banjarnegara and Bawang sub-districts who use or have used Pantene Shampoo, both men and women. The data analysis method used SPSS 26 software with Multiple Linear Regression Test modeling. The results of Product Attributes, Seeking Variety, and Consumer Dissatisfaction simultaneously have a significant effect on Brand Switching Behavior. While the results of Product Attributes partially have a significant effect on Brand Switching Behavior, Seeking Variety partially has a significant effect on Brand Switching Behavior, and Consumer Dissatisfaction partially has a significant effect on Brand Switching Behavior. It can be concluded that Product Attributes, Seeking Variety, and Consumer Dissatisfaction simultaneously and partially have a significant effect on Brand Switching Behavior.

Dosen Pembimbing: RACHMAWATI, ERNY | nidn0608126701
Item Type: Thesis (S1)
Uncontrolled Keywords: Product Attributes, Variety Seeking, Consumer Dissatisfaction, Brand Switching
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Iin Hayuningtyas
Date Deposited: 08 Nov 2024 07:50
Last Modified: 08 Nov 2024 07:50
URI: http://repository.ump.ac.id/id/eprint/17459

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