AJATI, RENANDA FAJRI (2024) PENGARUH LOKASI, DAYA TARIK WISATA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN WISATA MENGGALA RANCH KARANG TENGAH KABUPATEN BANYUMAS (Studi Pada Wisatawan Menggala Ranch). S1 thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

This study aims to determine the influence of location, tourist attractions and service
quality on customer satisfaction of Menggala Ranch tourism in Karang Tengah,
Banyumas Regency (study on Menggala Ranch tourists). The population in the study
is the Menggala Ranch tourists who had visited at least once with a total of 130 tourists.
The sampling technique used purposive sampling technique. The data were obtained
from respondents using questionnaires. The analysis technique used multiple linear
regression. The results of this study based on the t-test produced: (a) location has a
positive and significant effect on customer satisfaction. (b) tourist attractions have a
positive and significant effect on customer satisfaction. (c) service quality does not
effect on customer satisfaction.

Dosen Pembimbing: HARYANTO, TOTOK | NIDN0615018001
Item Type: Thesis (S1)
Uncontrolled Keywords: Location, Tourist attractions, service quality
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Agus Imam
Date Deposited: 07 Nov 2024 02:31
Last Modified: 07 Nov 2024 02:31
URI: http://repository.ump.ac.id/id/eprint/17423

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