PENGARUH KUALITAS PELAYANAN, RELIGIUSITAS, DAN PENGETAHUAN TERHADAP KEPUTUSAN MENABUNG PADA NASABAH BANK MANDIRI SYARIAH DI KABUPATEN BANJARNEGARA

ADELIYANA, NEVI (2021) PENGARUH KUALITAS PELAYANAN, RELIGIUSITAS, DAN PENGETAHUAN TERHADAP KEPUTUSAN MENABUNG PADA NASABAH BANK MANDIRI SYARIAH DI KABUPATEN BANJARNEGARA. Bachelor thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

The purpose of this research is to find out the influence of service quality, religiosity and knowledge on saving decisions to customers of Bank Syariah Mandiri Banjarnegara. This type of research is quantitative research. Sampling techniques in this study use purposive sampling taking into account certain. The sample used in this study was 110 respondents. Data analysis using IBM SPSS 20 with multiple linear regression analysis techniques, research instrument test, classical assumption test, coefficient of determination.The hypothesis testing tool used is the F test and t test. The results of the study explained that the quality of service, religiosity and knowledge affect simultaneously and partially the decision to save money to customers of Bank Syariah Mandiri Banjarnegara.

Item Type: Thesis (Bachelor)
Uncontrolled Keywords: Quality of Service, Religiosity, Knowledge, Saving Decisions
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: wulan
Date Deposited: 31 Mar 2022 00:57
Last Modified: 13 May 2024 07:54
URI: https://repository.ump.ac.id:80/id/eprint/11254

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