Thesis

ROKHANI, RATRI (2016) EVALUASI KUALITAS PELAYANAN PASIEN TUBERKULOSIS PARU DI NGHS (NON GOVERNMENT HEALTH SERVICE) KABUPATEN BANYUMAS DENGAN METODE IMPORTANCE PERFORMANCEANALYSIS (IPA) DAN POTENTIAL GAIN IN CUSTOMER VALUE (PGCV). Bachelor thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.