AZIZ, IQBAL ARDITYA (2024) PENGARUH KUALITAS PELAYANAN, KERAGAMAN PRODUK, LOKASI DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN (Studi Pada Pembeli Toko Bangunan Mubarok). S1 thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

This research was conducted to find out the relationship between service quality, product diversity, location and word of mouth on purchasing decisions for Mubarok building shops. The population in this study was the people of Kebumen, customers of the Mubarok building shop, 125 respondents who had made purchases at the Mubarok building shop. This research uses the Non-Probability Sampling technique method to take samples, namely a sampling method that does not provide an equal opportunity for each element or member of the population to be used as a research sample. The method used to test the hypothesis in this research is multiple linear regression, t test, f test and coefficient of determination test. The results of the analysis from this research can be concluded that there is a positive and significant relationship between the variables of service quality and word of mouth on the decision to purchase futsal shoes. Meanwhile, the results of the analysis of product diversity and word of mouth have no influence on the decision to purchase futsal shoes. The results show an adjusted R Square value of 0.461, this means that the variables of service quality, product diversity, location and word of mouth influence 46,1% of the purchasing decision for the Mubarok building store and the remaining 53,9% comes from other independent variables.

Dosen Pembimbing: RAHAYU, TRI SEPTIN MUJI | nidn0603096502
Item Type: Thesis (S1)
Uncontrolled Keywords: Service Quality, Product Diversity, Location, Word of Mouth, Purchasing Decisions
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Nur Hardiansyah
Date Deposited: 12 Nov 2024 06:42
Last Modified: 12 Nov 2024 06:42
URI: http://repository.ump.ac.id/id/eprint/17544

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