APIPAH, REZA (2023) PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN DAN KEMUDAHAN PENGGUNAAN TERHADAP KEPUTUSAN PEMBELIAN PADA MARKETPLACE SHOPEE (Studi Pada Mahasiswa di Purwokerto). S1 thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

Text
REZA APIPAH_COVER.pdf

Download (806kB)
Text
REZA APIPAH_BAB I.pdf

Download (1MB)
Text
REZA APIPAH_BAB II.pdf

Download (1MB)
Text
REZA APIPAH_BAB III.pdf
Restricted to Registered users only

Download (1MB)
Text
REZA APIPAH_BAB IV.pdf
Restricted to Registered users only

Download (1MB)
Text
REZA APIPAH_BAB V.pdf
Restricted to Registered users only

Download (879kB)
Text
REZA APIPAH_DAFTAR PUSTAKA.pdf

Download (955kB)
Text
REZA APIPAH_LAMPIRAN.pdf
Restricted to Registered users only

Download (815kB)

Abstract

This study aims to analyze the effect of product quality, service quality and
ease of use on purchasing decisions on the Shopee Marketplace. This research was
quantitative method, sampling used a purposive sampling method and a total
sample of 120 respondents. The data analysis technique uses the Statistical
Package for the Social Sciences (SPSS), the data analysis using the Coefficient of
Determination Test (Adjusted R2). The results of the analysis show that product
quality, service quality and ease of use together have a significant effect on
purchasing decisions. Partially quality product, service quality, and ease of use has
a positive effect on purchasing decisions. Based on the results of the determination
test (R2) show that the effect of product quality, service quality and ease of use on
purchasing decisions is 51.9% and the remaining 48.1% is influenced by other
variables not examined.

Dosen Pembimbing: MIFTAHUDDIN, MUCHAMMAD AGUNG | nidn0602037001
Item Type: Thesis (S1)
Uncontrolled Keywords: product quality, service quality, ease of use, and purchase decisions
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: Iin Hayuningtyas
Date Deposited: 18 Apr 2024 08:36
Last Modified: 18 Apr 2024 08:36
URI: http://repository.ump.ac.id/id/eprint/16813

Actions (login required)

View Item
View Item