FITRIANI, DILLA (2023) PENGARUH BRAND IMAGE, BRAND TRUST, DAN BRAND EXPERIENCE TERHADAP BRAND LOYALTY PADA SMARTPHONE IPHONE (Studi Pada Mahasiswa UNSOED, UMP, DAN UIN SAIZU). S1 thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

The purpose of this study was to determine the effect of brand image, brand trust,
and brand experience on brand loyalty in iPhone smartphone users studying
Unsoed, Ump, and Uin Saizu students. The selection of the sample in this study was
carried out by purposive sampling. Based on the criteria, 100 respondents were
sampled. Data analysis techniques used in this study are descriptive statistics,
instrument testing, classical assumption testing, multiple regression analysis and
hypothesis testing. The results of the analysis show that simultaneously brand
image, brand trust, and brand experience have an effect on brand loyalty. Then
partially brand image, brand trust, and brand experience have a positive effect on
brand loyalty

Dosen Pembimbing: UTAMI, RESTU FRIDA | nidn0619118201
Item Type: Thesis (S1)
Uncontrolled Keywords: brand image, brand trust, brand experience, brand loyalty.
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User: wulan
Date Deposited: 23 May 2023 08:43
Last Modified: 23 May 2023 08:43
URI: http://repository.ump.ac.id/id/eprint/15674

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