Based on the results of disagreements in resolving industrial relations disputes
through bipartite negotiations between company leaders and the workers at PT.
Midas Indonesia, Purbalingga Regency, the parties solved the case through
mediation. The objective of this study was to determine the role of mediators in
the resolution of industrial relations disputes and barriers experienced by
mediators in handling cases of industrial relations disputes at PT. Midas
Indonesia Purbalingga Regency. The method used in this study was normative
juridical, and was presented in narrative form. The results indicate that the
mediator has carried out its role as Article 13 paragraph (1) The Regulation of
Minister of Manpower and Transmigration of the Republic of Indonesia Number
17 of 2014 concerning Appointment and Dismissal of Industrial Relations
Mediators and Mediation Work Procedures in resolving industrial relations
disputes. The obstacle experienced by the mediator was an agreement made
between the company top management and the head of labor union of PT. Midas
Indonesia has caused rights disputes regarding wages and deadlines for laid-off
workers, and there is a discrepancy in the will between the labor union leaders
and the workers in terms of fulfilling their rights as long as workers are fired. To
overcome these obstacles, Purbalingga District Manpower Office, especially its
industrial relations division, should improve socialization for industrial relations
parties and labor unions should pay attention to workers' rights and have the
same objectives in implementing industrial relations in the company