MAULA, SITI AMINATUL (2016) PENGARUH CRM, SERVICE QUALITY DAN SWITCHING COST TERHADAP CUSTOMER LOYALTY (SURVEI PADA NASABAH BANK MANDIRI BRANCH BREBES JATIBARANG). Bachelor thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.
![[up]](/style/images/multi_up.png)
Up a level