SARI, INDAH PERMATA (2023) PERLINDUNGAN KONSUMEN TERKAIT DENGAN JASA PENITIPAN HEWAN BERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 (STUDI KASUS DI CHERRY PETSHOP PURWOKERTO). S1 thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

Human life cannot be separated from the animals around them, whether they are
pets or not. Concern for pets at this time tends to increase. This concern has become
a business opportunity for several parties. The number of animal care service
providers is a direct result of the number of consumers who use their services. An
event of a consumer entering into a pet care agreement with a Petshop. Based on
consideration, consumers assume that Petshop is one of the petshops that is
competent in the field of animal care services. In the agreement, consumers will
carry out animal care for 6 days, but on the 3rd day of the agreement, consumers
are given news that their pets die. Consumers who feel aggrieved and complain to
the Petshop which is considered to have failed to carry out the agreement as agreed,
based on the complaint the Petshop provides compensation in the form of freeing
the animal care service. This study aims to determine the relationship between
business actors and consumers in animal care, the form of responsibility of business
actors if it is not in accordance with the agreement, and to find out the agreement
mechanism that can protect consumers. This research uses a mix method research
method with primary data from interviews and secondary data in the form of library
research. The conclusion of the case is that the petshop is responsible because it is
in accordance with the principles and objectives of consumer protection.

Dosen Pembimbing: WATI, RATNA KARTIKA | nidn0614107101
Item Type: Thesis (S1)
Uncontrolled Keywords: implementation, agreement, consumer protection, animal custody services
Subjects: K Law > K Law (General)
Divisions: Fakultas Hukum > Ilmu Hukum S1
Depositing User: Nur Hardiansyah
Date Deposited: 12 Jun 2024 02:04
Last Modified: 12 Jun 2024 02:04
URI: http://repository.ump.ac.id/id/eprint/17098

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