LESTARI, AYUNI DWI (2024) PERLINDUNGAN KONSUMEN TERHADAP TUNTUTAN REFUND TIKET KONSER YANG DIBATALKAN OLEH FOUNDER SOUNDEKERTO. S1 thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

The cancellation of music concerts is detrimental to the audience. Like the
Soundekerto concert which was canceled exactly one day before it was held. The
purpose of this study is to know and analyze consumer protection against demands
for refund of concert tickets canceled by the founder of Soundekerto and the
accountability of the founder of Soundekerto. The research methods used are
normative juridical research methods accompanied by interviews with descriptive
research specifications, using secondary data sources, with literature study data
collection techniques and identification and clarification of legal facts, and using
qualitative analysis techniques. The result of this study is that consumer protection
is listed in Article 4 of Law Number 8 of 1999 concerning Consumer Protection
which contains consumer rights. Related to the losses suffered by these consumers,
consumers are entitled to compensation in accordance with Article 19 paragraph
(1). The responsibility given by business actors only provides compensation to some
consumers. According to Article 23, consumers who have not received
compensation can sue through the Consumer Dispute Resolution Agency or file a
lawsuit with the District Court. The sanctions to be given to business actors
according to Article 60 paragraph (1) are in the form of administrative sanctions.
In relation to this problem, because the business actor is not known to exist,
according to Article 118 paragraph (3) Het Herzien Indlandsch Reglement (HIR) a
civil lawsuit can be filed with the district court where the plaintiff lives.

Dosen Pembimbing: WARDANI, SUSILO | nidn0606027302
Item Type: Thesis (S1)
Uncontrolled Keywords: Consumer Protection, Demand Refund, Concert Cancellation
Subjects: K Law > K Law (General)
Divisions: Fakultas Hukum > Ilmu Hukum S1
Depositing User: Nur Hardiansyah
Date Deposited: 10 Jun 2024 04:32
Last Modified: 10 Jun 2024 04:32
URI: http://repository.ump.ac.id/id/eprint/17054

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