FIKRI, MUHAMMAD FAHMI NUR (2024) PENGARUH KUALITAS LAYANAN, ELECTRONIC WORD OF MOUTH DAN DAYA TARIK IKLAN TERHADAP KEPUTUSAN PEMBELIAN E-COMMERCE SHOPEE (Studi pada pengguna Shopee Mahasiswa Wilayah Purwokerto). S1 thesis, Universitas Muhammadiyah Purwokerto.
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Abstract
The purpose of this research is to analyze the influence of service quality, electronic word of mouth and attractiveness on purchasing decisions. Sample selection in this research was carried out using purposive sampling. Based on the criteria, 130 respondents were obtained as samples. The data analysis techniques used in this research are descriptive statistics, instrument tests, classical assumption tests, multiple linear regression analysis tests, coefficient of determination, t test. Based on the analysis results, it shows that Service Quality has a positive and significant effect on purchasing decisions. Electronic Word Of Mouth has a positive and significant effect on purchasing decisions. Advertising Attractiveness has a positive and significant effect on purchasing decisions.
| Dosen Pembimbing: | RACHMAWATI, ERNY | Nidn 0608126701 |
|---|---|
| Item Type: | Thesis (S1) |
| Uncontrolled Keywords: | service quality, electronic word of mouth, advertising attractivenes and purchasing decisions. |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen S1 |
| Depositing User: | Catur Indra Himawan |
| Date Deposited: | 20 Mar 2024 06:10 |
| Last Modified: | 20 Mar 2024 06:10 |
| URI: | http://repository.ump.ac.id/id/eprint/16677 |
