PUTRI, ERFANI YUNIA (2022) ANALISIS USABILITY TESTING PADA APLIKASI SMS SIAP TELKOMSEL DISTRIBUTOR CENTER PURBALINGGA BERBASIS ISO 9241-11 DENGAN METODE PARTIAL LEAST SQUARE (PLS). S1 thesis, Universitas Muhammadiyah Purwokerto.
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Abstract
Information technology is one of the main resources in a company which plays an important role in increasing competitiveness and optimal service. One of the information systems used by TDC Purbalingga is the SIAP SMS application to compile and present sales value reports and the amount of data package card inventory. Problems found such as the sales history feature of starter packs and vouchers cannot be displayed so users have to remember or record manual vouchers or starter packs that have been sold, the sales form can only scan a maximum of 10 starter packs or vouchers, while one scan is up to 50 starter packs . So that an evaluation is needed in the Usability aspect. Meanwhile, ISO 1924-11 is a guideline used as a standard for improvement to evaluate applications. This study used 30 respondents consisting of all TDC Purbalingga office employees. Using the Partial Least Square (PLS) data analysis method which consists of 4 (four) variables namely effectiveness, efficiency, satisfaction, usability. From the results of data analysis it is known that effectivity is not significant with usability, namely 0.046, efficiency is not significant with usability, namely 1.176, satisfaction is significant with usability, namely 2.276.
| Item Type: | Thesis (S1) |
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| Uncontrolled Keywords: | Application, ISO 9241-11, Partial Least Square |
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science T Technology > T Technology (General) |
| Divisions: | Fakultas Teknik > Teknik Informatika S1 |
| Depositing User: | Catur Indra H. |
| Date Deposited: | 31 Jan 2023 01:55 |
| Last Modified: | 31 Jan 2023 01:55 |
| URI: | https://repository.ump.ac.id:80/id/eprint/15134 |
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