ARDHIANI, NURULITA (2021) PENGARUH KARAKTERISTIK PEKERJAAN, SELF-EFFICACY, DAN KEPEMIMPINAN YANG MELAYANI TERHADAP KEPUASAN KERJA PEGAWAI PADA PT. KERETA API INDONESIA DAOP V PURWOKERTO. Bachelor thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

	Text NURULITA ARDHIANI_Cover.pdf Download (3MB)
	Text NURULITA ARDHIANI_BAB 1.pdf Download (689kB)
	Text NURULITA ARDHIANI_BAB 2.pdf Download (764kB)
	Text NURULITA ARDHIANI_BAB 3.pdf Restricted to Registered users only Download (868kB)
	Text NURULITA ARDHIANI_BAB 4.pdf Restricted to Registered users only Download (1MB)
	Text NURULITA ARDHIANI_BAB 5.pdf Restricted to Registered users only Download (532kB)
	Text NURULITA ARDHIANI_Daftar Pustaka.pdf Download (598kB)
	Text NURULITA ARDHIANI_Lampiran.pdf Restricted to Registered users only Download (4MB)

Abstract

This study aims to determine the effect of job characteristics, self- efficiency, and service leadership on employee job satisfaction. The sample in this study amounted to 100 respondents who are permanent employees at PT. Kereta Api Indonesia DAOP V Purwokerto. The analysis tool used multiple regression analysis. The sampling technique used was random sampling approach. The results showed that the variable job characteristics and service leadership have an effect on employee job satisfaction, while the self-efficiency variable has no effect on employee job satisfaction. Therefore, the leader of PT. Kereta Api Indonesia DAOP V Purwokerto should pay attention to the variables of job characteristics and service leadership because it has an influence on employee job satisfaction, and increases the self-efficiency variable because it does not affect employee job satisfaction.

Dosen Pembimbing:	ENDRATNO, HERMIN | unspecified
Item Type:	Thesis (Bachelor)
Uncontrolled Keywords:	job relations, self-efficiency, service leadership, employee job satisfaction
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen S1
Depositing User:	wulan
Date Deposited:	17 May 2022 08:27
Last Modified:	11 Jun 2024 02:59
URI:	http://repository.ump.ac.id/id/eprint/11626

Actions (login required)

View Item