TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN INFORMASI OBAT DI PUSKESMAS WILAYAH KABUPATEN BANYUMAS

LIDIANTO, HENDRA (2012) TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN INFORMASI OBAT DI PUSKESMAS WILAYAH KABUPATEN BANYUMAS. Bachelor thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

[img]
Preview
Text
HENDRA LIDIANTO COVER.pdf

Download (654kB) | Preview
[img]
Preview
Text
HENDRA LIDIANTO BAB I.pdf

Download (516kB) | Preview
[img]
Preview
Text
HENDRA LIDIANTO BAB II.pdf

Download (519kB) | Preview
[img] Text
HENDRA LIDIANTO BAB III.pdf
Restricted to Repository staff only

Download (753kB)
[img] Text
HENDRA LIDIANTO BAB IV.pdf
Restricted to Repository staff only

Download (530kB)
[img] Text
HENDRA LIDIANTO BAB V.pdf
Restricted to Repository staff only

Download (511kB)
[img]
Preview
Text
HENDRA LIDIANTO DAFTAR PUSTAKA.pdf

Download (512kB) | Preview
[img] Text
HENDRA LIDIANTO LAMPIRAN.pdf
Restricted to Repository staff only

Download (3MB)

Abstract

Public Health Centre is technical organizer unit of ministry of health regency or city officer which are responsible of health in a district. The occurrence of a less appropriate drugs is a problem in health services at the basic level of government installations due to possible negative impacts that occur. The aim of this research is to know the level of service quality by drugs patient in several drugs store in Banyumas District. This research is a descriptive model by observational approach using questionairs against respondents. Data Analysis were conducted by using descriptive. The results of this research indicate that the level of patient satisfaction quality is category of "satisfied" .

Item Type: Thesis (Bachelor)
Additional Information: Pembimbing: Drs. Soedarso, Apt dan Wahyu Utaminingrum, S. Farm., Apt
Uncontrolled Keywords: Public Health Centre, service quality, satisfaction
Subjects: R Medicine > RS Pharmacy and materia medica
Divisions: Fakultas Farmasi > Farmasi
Depositing User: Danarto Kh
Date Deposited: 21 Nov 2017 02:54
Last Modified: 21 Nov 2017 02:54
URI: http://repository.ump.ac.id/id/eprint/5528

Actions (login required)

View Item View Item