PENGARUH IMPLEMENTASI BALANCED SCORECARD TERHADAP KINERJA PERUSAHAAN PADA PERUM BULOG SUB DIVISI REGIONAL IV BANYUMAS

WASTONO, SETIO (2010) PENGARUH IMPLEMENTASI BALANCED SCORECARD TERHADAP KINERJA PERUSAHAAN PADA PERUM BULOG SUB DIVISI REGIONAL IV BANYUMAS. Bachelor thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

This research aim to test as empirically the influence of customer’s perspective, internal business process and learning and growth to performance of company as partially and simultaneity. This is quantitative Research. The populations are the customer of Perum Bulog sub division region IV Banyumas and also its own employees whom directly deliver their service to customer. This research conducted to samples which taken using the purposive sampling method. The result of this research showed that Perspective of Customer, internal business processes and Learning and Growth as stimulants it has strong positive and also significant to performance of company. Customer perspective as partial have the positive influence to Performance of Perum Bulog sub division region IV Banyumas but as statistically is insignificant to Performance of Company. Hereinafter internal business process as partial has positive affect and significant to performance of company. Our last test about learning and growth shows that it has also positive affect and significant to performance of company.

Item Type: Thesis (Bachelor)
Additional Information: Pembimbing: Hardiyanto Wibowo, SE., M.Si. dan Edi Joko Setiyadi, SE., M.Si.
Uncontrolled Keywords: Kinerja Perusahaan, Perspektif Pelanggan, Proses Bisnis Internal, Pembelajaran Dan Pertumbuhan, Performance of Company, Perspective of Customer, Internal Business Process, Learning and Growth
Subjects: H Social Sciences > HF Commerce
H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Fakultas Ekonomi dan Bisnis > Akuntansi
Depositing User: Riski Wismana
Date Deposited: 23 Aug 2017 01:51
Last Modified: 23 Aug 2017 01:51
URI: http://repository.ump.ac.id/id/eprint/3505

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