TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN INFORMASI OBAT DI BALAI PENGOBATAN ( BP ) DI BANDINGKAN DENGAN PUSKESMAS DI KECAMATAN REMBANG KABUPATEN PURBALINGGA

LIDIASARI, KARTIKA (2010) TINGKAT KEPUASAN PASIEN TERHADAP PELAYANAN INFORMASI OBAT DI BALAI PENGOBATAN ( BP ) DI BANDINGKAN DENGAN PUSKESMAS DI KECAMATAN REMBANG KABUPATEN PURBALINGGA. Bachelor thesis, UNIVERSITAS MUHAMMADIYAH PURWOKERTO.

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Abstract

Kartika Lidiasari the main point of the level of the patient 's satisfaction towards the service of medicine information in the medical clinic compar with in the community health centre in the Rembang subdistrict the Purbalingga regency is supervis by INDRI HAPSARI and SUDARSO The research was doing about the level of the patient 's satisfaction towards the service of medicine information in medical clinic and community health centre in Rembang subdistrict the Purbalingga regency. The aim of this research is to know the value of the patient 's satisfaction by service of medicine information with the percentage of satisfaction from respectively . The sample collection with random sampling method, the result was analysis to get percentage value satisfaction so as to be able to be interpret as big the level of the patient 's satisfaction, and descriptive analysis to know the picture of the service of medicine information in the medical clinic and in the community health centre that became one of the standards from the level of satisfaction respectively the patient. From results of this research is the percentage value of the level of the patient 's satisfaction is of 58.25 % that more is satisfy with the service in the medical clinic where as 56.30% for the patient that said more satisfy towards the service that is obtain in the community health centre, the descriptive analysis that is about the service of medicine information in the medical clinic is far more better than community health centre is seen from facilities that are given and the service that is more maximal in the community health centre.

Item Type: Thesis (Bachelor)
Additional Information: Pembimbing: Indri Hapsari,S.F,M.Si, Apt. dan Drs. Sudarso, Apt.
Uncontrolled Keywords: the level of the patient 's satisfaction, the service of medicine information, the medical clinic
Subjects: R Medicine > RS Pharmacy and materia medica
Divisions: Fakultas Farmasi > Farmasi
Depositing User: Nur Hardiansyah
Date Deposited: 21 Aug 2017 03:06
Last Modified: 21 Aug 2017 03:06
URI: http://repository.ump.ac.id/id/eprint/3447

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